About Modern Mechanical

Veteran-owned small business and full-service company dedicated to the repair and maintenance of your home’s mechanical systems, and to progressive and environmentally sound options when you are in the market for new heating and air conditioning, plumbing and electrical systems. Founded in 2010, we have built an exceptional reputation in the Northern Virginia area due to a deep and lasting commitment to our customers, our employees, our community, and our planet.

Modern Mechanical’s Peace of Mind Guarantee is our promise that we stand behind the work we do. We engage in continuous training and product education so that our technicians are always on the leading edge of your mechanical systems’ maintenance and replacement requirements. We know that your time is valuable, so we ensure that our technicians arrive on time, equipped with the expertise and the materials they need to provide prompt and effective service. We offer a comprehensive, inexpensive and innovative array of service plans so that all your mechanical systems operate smoothly year-round.

When we opened for business, we pledged to provide prompt, high-quality heating, air conditioning, and plumbing services at a fair price. We wanted to differentiate our business from others in the marketplace by operating with the highest level of professionalism, leveraging our knowledge of the latest available technologies, and acting on our strong commitment to the community. We have now enhanced our services for customers and employees by joining forces as an independent owner and operator of three national brands. The Modern Mechanical owners you have come to know and respect, Shawn Mitchell and Ashley Mitchell, are still at the helm, report to work everyday in our Ashburn office and will remain in their respective positions – our leadership has not and will not change.

Our new brands include: One Hour Heating & Air Conditioning®, recently ranked #1 in the HVAC services category in Entrepreneur magazine’s Franchise 500; Benjamin Franklin, the Punctual Plumber®, a nationwide plumbing franchise built on the core values of competency and respect for the customer; and Mister Sparky®, a leading residential electrical service and repair franchise throughout the eastern United States, whose brand strength begins with an on-time guarantee. We are also proud to feature MM Solar, our own progressive solar installations enterprise. Each brand shares our original commitment to impeccable and timely service, unsurpassed quality of work, and fair pricing. Together, the four brands will better serve our clients and provide the most comprehensive service plans available in the Northern Virginia area.

We are proud to be an EnergyStar Retail partner, and a Loudoun County Certified Green business. We were recently awarded the Patricia Trammell Award for Excellence for our Green Initiatives by the Loudoun County Chamber of Commerce. We responsibly dispose of all recyclable materials and hazardous waste. Our commitment to our community’s wellbeing reaches far beyond our day-to-day operations: We are actively involved in a variety of local enterprises, including civic groups, first responders across Loudoun county, food banks, animal adoption programs, and car seat safety. You can depend upon Modern Mechanical and our family of companies when you want a highly professional, prompt and comprehensive repair/replacement service for your home’s major mechanical systems—and for your peace of mind.

Our new brands include

One Hour Heating & Air Conditioning ®

We are actively involved in a variety of local enterprises, including civic groups, first responders across Loudoun County, food banks, animal adoption programs, and car seat safety

Affiliations

What our clients say

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"Paul and Travis came out to install our new HVAC units and heat pump. They are awesome guys! Great to work with and very professional. The new units are fantastic and they took the time to go over everything with me. They really made it all look professional and tidy, going the extra mile to move pipes and stuff they didn’t have to so it would fit better. I recommend Modern Mechanical to everyone and I will request Paul and Travis next time I need something installed.”

Adam R.

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Modern Mechanical Installed A Dual Fuel Unit Christmas week 2014. Did A GREAT JOB, Also Zoned My Two Story Home And Now It Is Very Comfortable Up & Downstairs. Very Reasonable Pricing & Did It In 1 Day, Wow. I Do Highly Suggest If You Need Heating & Air Help, Give These Guys A Call.”

Rick G.

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"Modern Mechanical replaced our 20+ year old HVAC system and hot water heater. The job was not an easy one given the complications of getting the condensate lines from the furnace to the outside compressor, but Modern Mechanical stayed late each day during the installation to make sure it was done right. They were very honest about recommending the right system for the house and balancing upfront cost with energy savings, maintenance, reliability, etc. In the end we went with a Lennox XP25 with a dual fuel SLP98V furnace. We’ve had the system for 4 months now and it is running beautifully, with significant energy savings. We were really impressed with Modern Mechanical from the initial visit and quoting process all the way through the end of the installation. We would definitely use them again and would highly recommend.

Andrew N.

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"Leo came out today to fix a pipe in the dining room ceiling (his second time being here). He was fast, professional, conscientious and an overall pleasure to do business with. Even though I have a home warranty, I called Modern Mechanical directly because the work they’ve done for me previously has been so terrific. Highly recommended to anyone needing a plumber in the NOVA area."

Anne M.

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"We recently were recommended by a friend to use Modern Mechanical to replace our outdated a/c system. From the phone call setting up the appointment to the salesman who came to give us a quote to the install, we were more than impressed with the professionalism of this company and their employees. We need to replace the other a/c unit and without hesitation, we will be calling Modern Mechanical. They are reliable, professional, informative and punctual.”

Danielle W.

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"Brett, Paul, and Bobby installed my new first level A/C unit and furnace today. This is the third time I’ve asked Modern Mechanical to upgrade my existing equipment, and once again I was highly satisfied with the effort. All three of my installation team (Brett, Paul, Bobby) were consummate professionals, deftly completing the work ahead of schedule, briefing me on the changes, answering my questions, and leaving me as a very satisfied customer. I will happily promote Modern Mechanical and their fine crews to my friends and neighbors and when I need my next upgrade I will call upon them once again without hesitation. My hearty thanks to Brett, Paul, and Bobby; and also to Modern Mechanical. Great work!"

Dave C.

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"It is not often you receive tremendous customer service anymore. Modern Mechanical delivers on customer service in spades. Their equipment is first rate, prices are extremely competitive and their service is top notch. No reason to look elsewhere."

G.B.

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"Not only did they replace our hot water heater during a storm, they even helped us set our insurance claim to get the floor damage covered for third-party work. Way above and beyond the call! We will use them to replace our HVAC system as soon as we can afford one."

James A.

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"I recently had an issue with my toilet in my condo, leaking so much water that it leaked into the condo below, damaging their ceiling. Modern Mechanical sent a plumber immediately, which made me very happy (as I wasn’t a previous customer). The plumber, Leo was very professional, and honest, explaining to me exactly what he thought the cause could be and what he’d have to do to stop the leaking. Turns out that it was not very serious, and was a somewhat “easy and inexpensive” fix. I feel that Leo was very honest, and would gladly do business with Modern Mechanical again based on my interactions with Leo. You all have a great employee with Leo. I also appreciated that they could call me ahead to meet them there so I did not have to miss a “4 hour window” from work."

Judy G.

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"I had Modern Mechanical come out on a warranty call shortly after I bought my house. After wonderful service, I actually called the warranty company when a plumbing issue came up and specifically requested them. They honored the request and sent Modern Mechanical out for my plumbing issue. They were on time, called ahead, let me choose window of time convenient for me. In addition, the tech, Leo was knowledgeable, talked me through the problem and was just a nice, pleasant person. He even had to go buy special parts, then came back and finished the job with excellent quality and cleanup. On the way out, he also gave me advice on properly prepping my hose bibs for the winter so they would not crack. I highly recommend Modern Mechanical."

Michael M.

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"There are simply no words to express how amazing and wonderful the staff and owners of Modern Mechanical/Benjamin Franklin Plumbing are. Recently, I contacted the owners in regards to an elderly widow in our community who was having some plumbing issues. Right away, they went out to check on her and discovered that she was not able to even use her toilets. They not only quickly fixed her problems but did it for NO CHARGE! That is the type of selfless act that will restore your faith in your neighbor, and shows that business owners that care about the community still exist."

Misty C.

The Modern Mechanical Difference

We Respect and Value Our Customers' Time.

That’s why Modern Mechanical’s entire line of home services offer convenient arrival windows that fit your schedule and budget. Being on time to a job is very important to us because we know that it’s important to you. We’re open seven days a week to address your heating and air conditioning, plumbing, electrical, and solar issues whenever they arise—even on the weekend!

We are Committed to Providing the Best Value in Home Services.

We work hard to ensure the services we offer are worth the cost to our customers. Sure, there are cheaper mechanical home services providers out there, but they can’t compete with our high standard for customer service, our quality parts and workmanship, and the protection we offer through our home services plans. We want our customers to be completely satisfied, so if you feel your service wasn’t worth the money, let us know and we will do what it takes to make it right.

We are Dedicated to Delivering Superior Customer Service.

We strive for complete customer satisfaction after every job, so if you aren’t satisfied, let us know and we will do what it takes to make things right. When you’ve got a problem with your home mechanical systems, trust our friendly, licensed, and well-trained technicians. We vet and train our employees thoroughly to ensure they are professionals you feel comfortable welcoming into your home. We also want you to be confident that our superior staff will do the job right the first time, leaving the work area clean and tidy. You can count on Modern Mechanical to deliver the best customer service in the industry.

We are Dedicated to Professionalism.

Professionalism is important to Modern Mechanical because we want to be leaders in the home services industry. We only hire the best technicians because we care about the people we send to your home and we want our customers to be completely satisfied. All of our technicians are fully-equipped and well-trained. When you call Modern Mechanical, we dispatch a polite and courteous professional to tackle your mechanical system problem.

We Stand by Our Workmanship and Our Products.

Our technicians are trained to do the job right the first time and to leave the work area clean and tidy when the job is complete. We don’t cut corners because your family’s comfort and safety are important to us too. We choose the best parts available because we want to provide home mechanical system solutions that last and will perform as expected for years to come.

We Believe Safety Comes First.

The safety of your family and our staff is very important to us. Even though we strive to make our service as convenient as possible for our customers, we don’t offer 24-hour emergency service because we want our technicians to be well-rested for every job and to have a healthy work-life balance. Every Modern Mechanical truck is equipped with, first aid kit and we have a strict no texting while driving policy for our technicians. With Modern Mechanical, safety always comes first!

We are Active and Responsible Members of Our Community.

The health and well-being of our community is very important to us. We believe sustainability matters, and our efforts have earned us status as a Loudoun County Certified Green Business. In addition, we support many charitable causes to help the community we serve. We proudly sponsor:

Final Salute Inc.
Free the Girls
Good Shepherd Alliance
Historic Oatlands
Loudoun Cares
Loudoun Youth, Inc.
Mobile Hope
Parent-Teacher Associations
Interfaith Relief
Backpack Buddies
Women Giving Back
Veterans Moving Forward
The American Diabetes Association
The American Red Cross
The Leesburg Volunteer Fire Department
The Loudoun Abused Women’s Shelter
The Loudoun County Sheriff’s Office Annual Toy Event
The Loudoun Education Association
The Loudoun First Responders Foundation
The Loudoun Free Clinic
The Northern Virginia Diaper Bank
The Rally for Ryan Divini
Women in Technology